Software Testing Engagement for a Fortune 50 Insurance Administrator & Financial Management Institution.
Client
Our client is a Fortune 50 Insurance company offering Group retirement and savings products, Group Life and Disability and Healthcare products for clients across the globe.
Objective
The client wanted to carry-out structured testing approach on User Acceptance Testing (UAT) and Regression Testing for every release which would increase release confidence, quality of day-to-day operations and reduce production issues, operational cost and stress of Business Users (BU) managing both testing and business operations.
Challenges
Both the UAT and Regression testing could be carried-out with 100% test coverage only by having complete understanding the business knowledge. Regression test suite had to be developed right from scratch as this was not available. For each release, enhancements have to be analyzed for functional impacts and test designs to be developed/updated accordingly.
Solution
Congruent designed a well-defined Business Process Documentation that helped our team to understand the entire business and created Subject Matter Experts (SMEs) in both Pension and Insurance. Congruent defined customized testing process for the client including process roadmaps, estimation models, automation standards and most importantly, end-to-end traceability matrix which will meet the objectives and address identified challenges.
Congruent automated the entire regression suite at the right time which continue to save a good amount of time and cost. With all the best practices and processes such as
requirement and impact analysis, traceability matrix, clubbed scenarios and standard data set in place,
Congruent is able to meet the defined objectives. As a value-added service, Knowledge Management is built through BPD and is continually upgraded.
Solution
Productivity Benefits
– Automated Regression Testing – 67% of Effort and Schedule savings as compared to Manual Regression Testing.
– Seamless Knowledge Transition using BPD
– Quick ramp up and ramp down of resources
– Improved focus on Business by BUs
Quality Benefits
– Well established BTM helps in efficient functional impact analysis
– Proven methodology for testing
– Well defined testing framework
– 100% test coverage
Cost Benefits
– 65% of Cost saving on automation
– Reduced cost and time in managing resources at Client end
– Flexible resourcing based on load variation
– 100% off-shore modelling saves huge cost
Technology Used
Business Process Documentation – Process Catalogue, ETVX
Manual Testing – Congruent Standard Testing Practice
Automation Testing – Selenium Web Driver with Hybrid Framework
