Modernization of Quotes Generation Application

Client

The customer is a New York based telecom company offering data, network, cloud, and mobile IT solutions for large scale businesses. Customer was using a home grown VB.net based solution for arriving at quotations for quotes POTS system requirements and generating a proposal thereof.

Objective

Resources were not available to support the old technology. As a result, there were functional bugs and workflow limitations. User interface and business functionality were out-dated. The interface was not intuitive enough for new agents and there were usage issues with modern browsers. The goal was to modernize the application and also enhance its functionality, from technical perspective such asSSO, integration with Salesforce and also from business aspects.

Key challenges

• It was not possible to have a shutdown time for the old application and transfer the data
to new application.
• There was no documentation about business rules built into current application and there
were very limited people who could explain the system completely

Solution

Congruent re-architected the system with a fresh, contemporary UI and clear separation of application layers. All Current functionality were built-in and enhanced with features such as dashboards and approval workflows. New features such as comparison quote were added. The application was integrated with Salesforce and the customer’s identity management system. In Phase 1, the database was untouched to minimize the risk of data loss and the new application worked on top of current database.

Technology Used

Angular 6, Angular Material, .Net Core for Web API, Dapper framework for micro ORM and C#

Indicative Screenshot

Enhancing Patient Safety: Transforming Adverse Event Reporting with Innovative Solutions

As a global pharmaceutical leader, the imperative is to ensure patient safety through meticulous adverse event reporting — a regulatory requirement to monitor products’ safety post-market. Historically, manual processes hampered the client’s ability to rapidly and accurately report adverse events, leading to inefficiencies and data inaccuracies.

vSaaS Global partnered with the client team to integrate Smartsheet and AI technologies to transform their reporting system, yielding:

Streamlined Processes: Achieved a 40% reduction in report processing time.
Improved Data Accuracy: Enhanced validation reduced errors by 30%.
Increased Operational Efficiency: Enabled real-time global collaboration, significantly improving response strategies and patient safety measures.

Other Smartsheet success stories:

Empowering Project Delivery: Revolutionizing IT PMO Operations

In a strategic move to elevate project delivery efficiency, a large IT PMO organization partnered with vSaaS. Faced with sluggish project timelines and inflated costs, the challenge was to harness technology for streamlined operations. vSaaS implemented Smartsheet, integrating it with JIRA and ServiceNow via API connectors. This fusion not only synchronized project management tasks but also enhanced real-time data exchange, achieving unparalleled workflow efficiency.

Key Outcomes:

Accelerated Project Delivery: Slashed project timelines by 25%, ensuring timely market entry.
Cost Reduction: Achieved a 20% reduction in project overheads, optimizing budget allocation.
Enhanced Collaboration: Seamless integration fostered a collaborative environment, boosting team productivity and morale.